I’m a seasoned DesignOps and Design manager. 

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I've worked as a designer for most of my career, and in this time I've discovered what I'm really passionate about: Designing for designers. 

 

What motivates me at work?
I love people, processes, optimization, and all things design. Having the chance to learn, create, and continuously improve keeps me motivated. And I do all this for my crew: Designers. 

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It's important to know what motivates people to do their best work, because happy teams ship great work faster. That’s why I take a relationship-first approach to my work. I prefer collaboration to conflict and excel at facilitating discussions to achieve the best outcomes. ​

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What I do for organisations: 

• Standardise the tools and systems used to scope, resource, track, document and deliver projects.

• Audit and define a structure for regular rituals and meetings.

• Build repositories of user-research data that are accessible to everyone.

• Manage team development through recruiting, onboarding new hires, and providing resources for skills development.

• Manage vendor relationships and contracts for external providers by setting the scope of work, negotiating terms, and coordinating with the finance department.

• Forecast and track budgets across projects, vendors, agencies, and freelancers.

• Align headcount to roadmaps by thinking about resourcing and skills. 

• Organise special projects, recognition ceremonies, or other priorities with no natural owner.

• Shape the design process by implementing protocols for communication and collaboration.

• Create dedicated rituals, and spaces for designers to collaborate and catch up with other designers: crits, weekly status updates, all-hands and offsites.

• Develop onboarding and offboarding protocols for new designers and design team members. 

• Set up programs to foster inspiration, collaboration, and continuous education: External speakers, lunch brown bags, coffee hours, field trips or design days.

• Provide educational opportunities for the team according to skill gaps. 

• Track all design team expenses, and establish approval processes for expense requests.

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